Shipping policy

Shipping

Free Shipping to the lower 48 states. We don't currently ship to Alaska, Hawaii, or internationally.

In-stock orders ship within 2 business days (most ship the next day). Orders ship via USPS, and you'll get tracking as soon as yours is on its way.

Because we mix in small batches to keep every bottle fresh, we occasionally sell out. If your order is on backorder, we'll email you right away and ship it within 2 weeks — usually much sooner.

Business days are Monday–Friday, excluding holidays.

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Damaged or leaking on arrival

If your bottle arrives broken, leaking, or isn't what you ordered, email us right away at trueroot7oil@gmail.com with a photo of the item and the packaging. Once we see it, we'll ship you a replacement free of charge — no cost, no return needed. That one's on us, not you.

(If you'd prefer a refund instead of a replacement, just say so and we'll take care of it.)

Questions?

Email trueroot7oil@gmail.com. It's a small operation — you'll be talking to the person who made your bottle.